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Contact

2014-08-122
Wanaka Trike Tours

 

Phone: +64 (0)3 443 6595
Mobile: +64 (0)21 158 2601

 

 

 

 

 

OR

Make an Enquiry For Airport/Mountain Transfers

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Terms & Conditions

  1. Passengers must be a minimum of 5 years of age.
  2. Passengers must be the NZ legal drinking age of 18+ to participate in any wine or beer tastings.
  3. All passengers are required to wear helmets on tours.
  4. The operator reserves the right to cancel any Activity at its discretion for (but not limited to) any of the following reasons: a) waterway, road or weather conditions; b) unsuitability of Passenger(s) due to reasons such as age, ill health, poor fitness, intoxication or any other reasons rendering a Passenger unsuitable or unfit to participate in the Activity; c) any other circumstances which are beyond the reasonable control of the Operator.
  5. All Passengers agree to adhere to any instructions in relation to the Activity from the Operator at all times.


Cancellation Policy

UPDATE: 01.05.20  COVID-19 SITUATION – New Bookings – Temporary Cancellation Policy
For new bookings up until 31 December 2020, date changes are permissible at no charge provided you contact us 24 hours before the date of your scheduled trip/activity. Any changes must be within six months of the original date of booked tour. Thereafter our standard cancellation policies below apply.

Trike Tours – All bookings are NON-REFUNDABLE. If you fail to arrive at your pick-up point for your scheduled tour your booking will be non-refundable. Please check your tour confirmation carefully and be ready for your scheduled time. Refunds will only be issued if the Operator cancels the activity due to adverse road or weather conditions.

Gift Vouchers – are NON-REFUNDABLE.  Valid for 12 months from date of purchase. 

Mountain Transfers – All bookings are NON-REFUNDABLE (including mountain closure). Refunds will only be issued if the Operator cancels the transfer due to adverse road or weather conditions. (If the mountain is closed, date change is permissible subject to availability).

Airport Transfers – All bookings are NON-REFUNDABLE. Refunds will only be issued if the Operator cancels the transfer due to adverse road or weather conditions.

Half/Full Day Sightseeing Tours – All bookings are NON-REFUNDABLE. Refunds will only be issued if the Operator cancels the transfer due to adverse road or weather conditions. 

Modification of Bookings
You may change the date/time of your booking at no cost up to 48 hours in advance subject to availability. Booking changes within 48 hours will incur a $50 change fee.